"Completing our kitchen with Ross was a pleasure, he was always professional and gave us ideas along the way. He fully project managed it for us from council consents to contractors! Thanks Ross! "
“We have used Ross on a number of our home alterations. There are alternative options to any building job. Ross is very practical – he listens to our ideas and sets out the different options in a clear way. His advice has helped us find the best solution and saved us money. His building work is of a very high standard and he ensures a minimal disruption to the household. We have no hesitation in recommending him”
Although we have done extensive remodels in the States, this is the first house we’ve ever built. And since we are fairly new to NZ, we were very anxious about the whole process. From our first meeting with Ross Flowerday of RD Builders, we were impressed by his forthright manner, his direct answer to questions, and his willingness to find answers he didn’t have at his fingertips. When we checked into his credentials and recommendations, we found that people were uniformly effusive in their praise for his work and work ethic.
Ross has excellent communication skills, talking us through the process, telling us exactly what he was planning, explaining details of building that we wouldn’t have known to ask about. He was always available by phone, text, and email, rapidly getting back to us. Plus, I have very strong opinions about what looks good and what I want, and Ross was able to work with me. On more than one occasion, he even managed to convince me my ideas were not the best. THAT shows a talent for communication!
To neighbours, having a new house constructed next door can be fraught with anxiety. Ross’s skilful interactions had neighbours confide that this construction was not an annoying mess, but rather was as enjoyable as a building process could be!
Ross is creative and imaginative, and practical, coming up with unique design solutions when presented with unexpected chances to innovate. These episodes usually began with me saying 'Why can't this be different?'.Ross would lay out options, make suggestions, and draw a picture so I could visualize it, enabling me to make the best decision possible.
We are not in the building trade, so it would be silly for us to say with authority that Ross is an incredible builder. However, people who are in the building trade would see me in the street when visiting the site, and tell me that in their opinion, RD Builders was doing excellent work. A couple of times, other builders saw me at the work site after hours, and asked for a tour. During this tour, each of them was effusive in his praise for the materials and construction technique. People who measured for window blinds told me how unusual it was to have windows so precise in their measurements. Subcontractors would seek me out in private to praise Ross and his exacting standards, his expectations and the level of work he demands. They also said RD Builders was a great company to work with.
Another thing I noticed is this work site was a happy site. Although everyone was constantly working, there was camaraderie in people's interactions, and the atmosphere was low stress.
Many of our friends have told us their builders would disappear, not answer calls, and there were long, unexpected absences causing delays in completing their projects. Their experiences were a litany of problems and complaints. We experienced none of that with RD Builders.
Ross fully project managed this build, from council consents thru construction. The pride he takes in his work is evident, and it was a pleasure working with him.
It gives me great pleasure to provide this reference for Ross Flowerday, trading as R D Builders. We employed R D Builders to build a new Family Support Cottage, now known as Cooper Cottage. The plans for the Cottage consisted of six rooms, four of which are specialist rooms with individual requirements. Ross was involved from the planning and design stage right through to the final landscaping. He is very conversant with the Building Act legislation which was an added advantage for us. Because of his knowledge we did not need to hire a project manager. Health and Safety requirements were strictly adhered to and Ross ensured that the correct procedures were always explained to each subcontractor and visitor to the site.
Ross is a fount of knowledge in all aspects of building, and his relationships with all sub-contractors and council inspectors helped the build flow and maintained the appropriate time frames.
He always went the extra mile in procuring top quality fittings and he ensured that the style of the cottage was never compromised. Cooper Cottage was erected next to the existing Hospice and one of the briefs was to ensure it remained in keeping with the style of our main building. Ross excelled at ensuring this happened. He also added extras which were not in the original brief, as a donation, to further enhance the appearance of Cooper Cottage.
We had daily meetings which meant that I was always aware of exactly what was happening that day on-site and how plans for each week were proceeding.
Ross made the whole build worry-free and always worked towards ensuring that each of the specialist rooms met our requirements.
After Cooper Cottage was built we needed earthquake strengthening on our main building. It is testament to Ross's skills that our engineer was rarely on-site and we were able to attend to this very difficult task with little or no inconvenience to staff or patients. It was a huge job and once again Ross and Kevin took it in their stride and it was completed quickly and efficiently.
There were never any issues for Council Inspectors which again I believe confirms the respect that they have for R D Builders' work.
I recommend RD Builders unreservedly and I am happy for you to call me if you require any further information
Finance and Property Manager
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